Software Solutions

A complete software stack for Dietary Supplement
and Personal Care Brands

Whether your company employs inside account executives or field sales reps to take orders, Crystal Systems can help drive sales growth with focused customer information and insights. Crystal can also provide accurate and timely product information with omnichannel e-commerce connections.

The Crystal system has modules to manage manufacturing and warehouse operations.  We provide best-of-breed document management modules from Sharepoint, Ziflow and Adobe.

Omnichannel E-Commerce

Automatically synchronize your product data with popular shopping carts such as Magento, Shopify and 3Dcart.  Simplify your online sales management with built-in connections to omnichannel merchants such as Amazon and Ebay.

Crystal Systems can automatically provide follow-up support records in the CRM.  Crystal downloads sales orders to keep your accounting current, and uploads inventory stock levels to the channels.

Build a new sales channel with the premier online sales systems.  Extending the capabilities of Crystal Complete, our consultants can help you create an exciting new merchandising experience.

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Product Configuration

Crystal manages the complex product structures of Dietary Supplements and Personal Care products.  We collect, enter and maintain detailed product data.  Your products will have complete raw material specifications, finished product BIll Of Materials, label data and other information.

Increase online sales conversions with public-facing images and descriptions, and publish your information to e-commerce and online catalogs.

vitamin bottles

Customer Relationship Management

Attract new customers, cultivate strong customer loyalty, improve the order taking experience and nuture current customers.

Customer Relationship Management (CRM) is a drop-in module to enhance competitiveness by improve sales productivity, enable management control and promote business consistency.

The Crystal CRM module is a feature-rich system that combines customer tracking with order processing.  Take advantage of real-time information about inventory and shipments for a 360 degree view of your customers.

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Warehouse Management

If you pack and ship in your own warehouse, we provide control of printed pick lists and packing. Automate your shipping with plugins for FedEx, UPS and USPS.

For even more efficiency and accuracy, use our Mobile Order Picking and Receiving modules.  Get rugged efficiency by using industrial-grade devices from Zebra, Honeywell and others, or run the software on almost any Windows Mobile device.

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Accounting

Having dominated the small business accounting software market since the 1990s, Intuit’s QuickBooks is used by over 80% of small business in the U.S. QuickBooks is easy to use and helps millions of businesses manage their financials and grow their business.

As a business grows, their needs grow too - and those needs extend beyond accounting. With QuickBooks, inventory management, order processing and other complex tasks can be difficult or simply not possible.  To meet these needs, Intuit created an approved developer program.

After extensive testing of the approved Quickbooks inventory programs, Crystal Systems was built on the most flexible and comprehensive system available - Acctivate.

Quickbooks is the accounting system of choice for small businesses.  Larger enterprises can integrate the Crystal Core with any accounting / ERP system through a simple Purchase Order process.

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Third-Party Logistics Shippers

The simplest shipping system is an interface to a Third Party Logistics provider.  Our 'EDI' module connects orders and shipments with the contract shipping warehouse.

Fulfillment By Amazon and drop-ship providers are other variations of shipping logistics.  No matter what you need for fulfilment, we can configure a Third Party Logistics solution that integrates automatically.

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Light Manufacturing

Use the Crystal production order system to manage light manufacturing.  Assemble kits such as holiday baskets and configure-to-order combinations.  Build counter displays, samples and testers as the need arises.  Easily take care of distributor requests such as pallet and masterpack shipping.

Crystal lets you create multiple-level Bills Of Material, check the availability of components, and issue Purchase Orders for supply.  If you bottle your products from bulk, the Crystal Manufacturing module lets you maintain control of the efficiency and quality of your manufacturing operations.

More advanced needs such as high-volume dietary supplement and cosmetics manufacturing can be implemented by integrations with high-tier software such as Netsuite, Great Plains, SAP and more.

pharmaceutical worker with equipment mixing tank on production line in pharmacy industry manufacture factory

Document Management

You can rest assured that when the FDA and other regulators come calling, your records will be ready.  Crucial quality and compliance records are organized for easy access, with industry-standard version control and electronic signatures.

Labels and marketing materials flow through advanced proofing tools that compare every version down to the pixels on the page, and track all comments and approvals.

 

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